Pledis Entertainment has made an official apology to After School's fans after major fan clubs complained about the members ignoring them at the 'Idol Futsal Championships' filmed on May 26 KST.

SEE ALSO: Actor Lee Jung Hyun reveals his unexpected attempt at Kia’s production engineer job

The After School members participated in the cheerleading championship, and Pledis Entertainment asked fan clubs to create placards. According to reports, the members didn't greet the fan clubs when they entered nor did they stay for the ending filming. Considering that many fans came quite a way and waited a long while just to cheer the group on, the fan clubs were not happy with the situation and were angry that the agency didn't notify them that the members would not be participating in the end portion of filming.

After School's fan clubs expressed, "Fan service is not an obligation, but the agency shouldn't ignore the fans. The fans waited for hours on hard chairs, and the agency didn't tell us anything during that time. There is a clear communication issue within Pledis."

Major fan clubs ('AS-Fan' along with 'Filled with Raina' and 'Ga Eun-ah') have united to temporarily close until Pledis Entertainment and the After School members issue an official apology and give the fan clubs "feedback."

Pledis Entertainment has now come forward to state: 

"Regardless of the situation at the time, we have no excuse and apologize to the fans and members for not properly handling it. We apologize to the fans for causing concern due to our inability to handle the situation properly. We understand the dissatisfaction that the fans have concerning Pledis. Through this incident, we're so sorry, and we will find a way to communicate as fans would like and respond in a realistic way that includes continuous feedback. We'll create communication channels, so we can come up with ideas alongside fans. We will make efforts so something like this doesn't happen again and consider the fans and members' perspectives more."

After School member Raina has also tweeted an apology to explain her point of view. She stated that she thought the fan clubs were told the group wouldn't be participating in the ending filming for the 'Idol Futsal Championships'. She also said that she understands how the fans might be disappointed and that she's very thankful for the support. Raina concluded, "I'll reflect on this issue. In the future, I'll make sure not to forget the people far and close who are giving me strength."

What are your thoughts on the issue?