NCT 127's Indonesian concert promoter has issued a statement of apology for the disorder which caused the group's 'Neo City - The Link' in Jakarta show to be cancelled midway. 

On November 4, crowd pushing during NCT 127's first show in Jakarta caused over 30 audience members to faint. Due to the uncontrollable situation, the concert was brought to an end prematurely. 

Now, on November 5, DyandraGlobal Edutainment, the agency in charge of promoting NCT 127's Indonesian leg of their world tour, stated,

"We would like to provide an update on the abrupt ending of NCT 127's 'Neo City : Jakarta - The Link' show on November 4, as well as regarding the second show scheduled to take place on November 5.

The agency has issuing announcements beforehand regarding the maintenance of order prior to yesterday's show, and has put in its best efforts to maintain order as much as possible. However, despite these efforts, toward the end of the show, disorderly conduct by some of the audience members in the standing section forced the show to come to an end abruptly out of safety concerns.

Thankfully, no injuries were reported; however, concluding that it would be difficult to continue the show while the health and safety of the audience was not guaranteed, the show was halted.

We would like to apologize to those who were not able to watch NCT 127's show until the end. Additionally, we apologize to NCT 127 as well as SM Entertainment for our failure to ensure that the concert was carried out smoothly. 

The November 5 show will continue with additional personnel regulating order in the standing section to secure the audience's safety, as well as additional medical experts. 

Furthermore, the agency will cooperate with the Jakarta Police to assure that no safety concerns arise.

Finally, we please ask that all audiences maintain safety and order when visiting concert venues.

Thank you."