In a move to prioritize the safety and well-being of its artists, SM Entertainment has launched Kwangya 119, an online reporting center.

This initiative aims to provide a secure platform for reporting and addressing any potential concerns or threats faced by their artists. Through this new platform, fans can report any defamation of SM artists, illegal ticketing/ copyright infringements, and any corrections or suggestions.

SM Entertainment announced this new advanced reporting platform through its official social media accounts.

SM Entertainment wrote:

"Hello,
This is SM Entertainment.

The 'KWANGYA 119' website, a reporting center for protecting the rights and interests of SM artists, is now live.
https://kwangya119.com

You can access ‘KWANGYA 119' after logging in with your SMTOWN ID and file a report on ‘ARTIST Defamation Report', ‘Illegal Ticket/Copyright Infringement Report' and ‘Correction Report & Suggestion' pages.

As for the ‘Illegal Ticket Sales Report’ page, we are in discussion with show organizers and ticketing sites and plan to open the page as soon as all details are settled.
We will send out a separate notice once confirmed.

Please show lots of interest in the newly launched ‘KWANGYA 119’ service.

Thank you."