Following her 3-car crash in Gangnam on November 27, alleged victims of the accident came forward with complaints about unfair treatment. Taeyeon also spoke up via Instagram and revealed she has apologized to the taxi driver, however, other passengers rejected her contact. 

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As the issue continued to grow controversial, fans suggested that Taeyeon provide a public apology for the accident. 

A fan commented, "Unnie, if you see this comment, please upload an apology publicly... I'm saying this because I'm really concerned as your fan... TT I was so shocked yesterday. I'm glad that everyone's okay."

To this, Taeyeon replied, "Babe, this is not something I need to apologize publicly but something that I need to apologize directly to the people involved... The accident has been well resolved so don't worry. I really appreciate you for worrying about me. I'll always drive carefully."