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Variety

Mnet call center employee expresses frustration at the overwhelming calls from 'Produce 101' fangirls

Posted by yckim124763 pts Friday, June 9, 2017
misc.
A netizen claiming to be an employee of an Mnet call center expressed frustration toward the fangirls of 'Produce 101' season 2. 


On June 9, a lengthy post with the title 'I'm an employee of Mnet call center' was shared on a popular online community. In the post, the employee shared about the stress s/he receives from the overwhelming calls and questions by the fangirls. 


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First, the employee wrote, "Because of the accumulated stress I can't even sleep. As it says in the title, I'm an employee of Mnet call center. Of course, I'm an adult since I'm an employee. If you go on the main page of 'Produce 101', there's a call center number 1566-2226. I'm an employee of that call center."


The employee explained that the call center has been getting an immense amount of calls about the show lately. The increase in calls is assumed to have resulted from the ranking spoiler that has been roaming the web before the June 9 broadcast. 


The employee shared s/he understands that young teens can have a great love for celebrities, however, the number of calls and the degree of questions has become unbearably tiring. 


The employee listed the top 5 questions s/he received from the fangirls. 


The questions are:


1. What rank is this trainee? 


2. If there are benefits, why do they not make a notice on the broadcast and process it without letting the fans know?


3. Are the rankings as listed on the spoiler? 


4. Why did my trainee get eliminated? 


5. Why do you guys edit the show that way? Are you trying to kill this trainee?


The answers to these questions are very limited as the employees are not the producers of the show. The employee emphasized, "We are just employees of the call center. We are not the producers of 'Produce 101'. We cannot give a satisfying answer even if you call us."


The employee revealed that they typically respond to such questions with the answers:


"We cannot make an official statement regarding the issue."


"Please check on the broadcast."


"We cannot check the validity of the spoiler."


It's also stated that some fans were incredibly rude on the phone; cursing and letting out anger on the employees. 


The employee asked fans to have manners and firmly stated, "We plan to take legal action if it continues to go overboard", and once again expressed frustration with the words, "I really don't want to go to work... I wish 'Produce 101' will come to an end soon."

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