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Lee Hyori and Lee Sang Soon apologize for new cafe's rocky opening; switch to reservation-only system

AKP STAFF
Posted by Dani-Dee Sunday, July 3, 2022

Lee Hyori and Lee Sang Soon's new cafe Long Play proved to be a little too much of a hit in its Jeju neighborhood.

On July 2 KST, one day after the cafe officially opened, the couple took to Long Play's official Instagram to apologize and announce operations adjustments.


"To those who waited for a long time in hot weather and those who were turned away as running out of ingredients made it so we couldn't accept any more customers, thank you so much, and we are sorry," they wrote. "We have concluded that we will have to operate by reservation system for the time being, as it will cause inconvenience to nearby residents to continue operating as is. We ask for your understanding, and we will take a break on Sunday the 3rd for reorganization."

According to media reports, news of the cafe spread quickly through word of mouth, and within a day, the cafe had become so popular that the line to get inside was affecting the neighborhood around it. The new reservation system will be announced via Instagram as soon as it is decided on.


Meanwhile, the Long Play Instagram post can be seen below.

  1. Lee Hyori
  2. LEE SANG SOON
16 55,230 Share 72% Upvoted
 
pink_oracle
pink_oracle27,111 pts Sunday, July 3, 2022 0
Sunday, July 3, 2022

Um, these people know Hyori isn't going to be there waiting tables right?

4 (+4 / -0)
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Winston
Winston9,572 pts Sunday, July 3, 2022 1
Sunday, July 3, 2022

doing a reservation system is better.. not just for the customers as they dun need to wait outside in the weather,

doing a reservation system, means you can control how much and how fast the customers come in.. by giving them time slots.. so rather than having 100 customers coming in at 12noon, you can limit to 20 per hour and spread it out over 5 hours, to avoid overburden your staff, as they need to clear the tables and serve the customers at the same time.

i am sure the reservation booking will likely stretch for a long time and customers may need to wait for days or weeks to get a slot..

but i guess waiting at home is better than travelling all the way to the cafe and queueing for hours and be disappointed.. at least when you do get a reservation, you can be sure of a table.

3 (+6 / -3)
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