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In the two-minute long clip, a woman is mulling deeply over her woes of making an impulsive online purchase. The purchase, an ethnic-print poncho, is the reason she rang T-Mon's customer care department, apparently run by a team of adorable little cartoon characters, whose gibberish the woman somehow understands. 

She then goes onto list why she must return the poncho, despite liking it a lot. Instead of listing the typical reasons for returning the clothing, however ('it wasn't the right fit,' 'second-guessing the purchase,' 'looks different than how it appeared online,' etc.), the reasons she actually lists are beyond comprehension. 

She worries that men will fall for her left and right because she will be too beautiful in the poncho, that people will mistake her as a person with a disability if she wears it the wrong way, and that a strange man in the same poncho will appear before her eyes. Seems legit. 

Despite all her odd reasons, T-Mon allowed the woman to return her poncho, and she could finally breathe free knowing that she won't be distressed by the poncho any longer.