Red Velvet's Seulgi apologized after facing backlash for swapping shoes with staff.

As previously reported, Seulgi is facing criticism for changing shoes with her manager at the airport. Red Velvet arrived in Taiwan to perform at a festival, and at the airport, Seulgi apparently changed her high heels with her female manager. Some netizens are saying the manager seemed visibly uncomfortable due to the size difference of the shoes, and they expressed disappointment that Seulgi had made her staff endure this sort of discomfort.

On July 13, Seulgi took to Instagram stories to issue an apology over the matter. Her statement is as follows:

"Firstly, I apologize to the manager and many others for the incident at the airport yesterday. Recently, while practicing, I injured my foot, and although my shoes at the airport had high heels, I thought it would be fine and didn’t bring any sneakers with me, which was my own negligence.

As I walked, my foot started to hurt more, and by the time we arrived at the music show, it was difficult for me to walk. Seeing this, the manager judged that it might be too much for me to perform and suggested changing shoes before leaving the airport.

In the situation where my foot hurt, I couldn’t think of another way and made a momentary wrong decision. I apologize to those who were disappointed and to the manager who was hurt by this incident.

I personally apologized to the manager and will be more careful and considerate to prevent such things from happening again."

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