Ha Sung Woon's label apologized for the error in first week sales for his recent mini album 'Blessed'.
On July 27, Big Planet Made Entertainment clarified some of the first week sales data for Ha Sung Woon's 8th mini album 'Blessed' were omitted by accident. According to the label, the first week sales for Ha Sung Woon's 8th mini album were mistakenly recorded, and therefore, they were not counted for music charts. Big Planet Made Entertainment also apologized to fans for the error.
Read the label's full statement below.
"This is Big Planet Made Entertainment.
We are reaching out regarding the omission of initial sales data for our artist Ha Sung Woon’s mini album, ‘Blessed’.
Upon review, we discovered that during the registration process for Ha Sung Woon's mini album, some of the sales were recorded after the initial sales period ended on July 24th, resulting in a portion of the initial sales being omitted from the initial sales count.
We acknowledge this issue, brought to our attention by fans, and are currently checking with the album sales vendors and Hanteo Chart to see if it is possible to correct the omitted data.
Big Planet Made Entertainment deeply regrets that this omission does not reflect the support our fans have provided. We want fans to know that the staff at our album sales vendors have been working wholeheartedly behind the scenes to ensure Ha Sung Woon’s successful comeback.
We will take full responsibility for this situation and will ensure that all affiliated parties will meet fans' expectations without errors in the future. We will also diligently address even the smallest details to prevent such issues.
At the same time, we hope that our oversight in preventing this situation does not lead to a negative perception of other associated vendors.
Once again, we sincerely apologize to the fans who have experienced inconvenience due to this issue."
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