On October 24, SBS released a video related to the allegations that OMEGA X's CEO was hitting the members during their world tour. Just a day before, an OMEGA X fan took to social media to share their shocking eye witness of the agency's CEO abusing the members.

The original tweet garnered much attention as the fan explained, "Everyone. We were just waiting outside for the Uber rider with the food we ordered to come, but we witnessed the kids' (OMEGA X) agency's CEO hitting them. My hand was shaking so hard I didn't know what to do. They were hit just in front of me, but I couldn't do anything," and included audio that sounded like the CEO lashing out and screaming at the members.

After the allegation, OMEGA X's agency, Spire Entertainment, stated they would check the facts and release an official statement.

Then on October 24, the controversy heightened when SBS released the shocking footage of the CEO allegedly verbally and physically abusing the members in LA. In the video, the CEO is seen screaming at member Jaehan, who was sitting on the floor and showing signs of panic. Nevertheless, the CEO continues her verbal abuse. In another clip, the CEO pulls Jaehan to the floor by pulling on his collar. After that, Jaehan is seen weeping as he gets back on his feet.

What is more shocking is that the CEO showed no signs of remorse or regret for her actions in a phone call with SBS. Instead, she denied that her actions were abusive and demanded that SBS track the person who uploaded the video. The CEO claimed that the person who uploaded the video was a hater of the agency. She continued to claim that she had cared for the boys and there is no agency that manages the group this well.

K-netizens couldn't help but express their anger and shock in an online community. K-netizens were baffled by the CEO's attitude and commented, "If she can't handle this work, why did she set up an agency," "I'm I was the parent of that member, I would have gone there and ripped her hair out," "She's totally crazy," "She's abusing her powers," "She seems like a total psychopath," "The boys need to leave the agency," "I feel so bad for the boys," "She is so crazy, what is wrong with her?" "Omg, this is so shocking to see that an agency like that exists," "I'm a fan of OMEGA X and I really want the members to leave," "She needs to go to a mental hospital," "The things she said are so hurtful," "She basically didn't want to see the boys as people but just wanted to earn money," "She's doing this to the boys in LA, far from their home. Can only imagine how she is back in Korea," "She's taking out her anger on the boys," "How can the CEO do that to the boys," and "This is reminding me of that peanut abuse incident on Korea Airline."