The Ministry of Employment and Labor announced that a complaint had been filed, accusing ADOR, the agency of the group NewJeans, and its parent company, HYBE, of violating labor laws. They stated that they would follow the proper procedures to handle the complaint.

According to a report from 'Women’s News' on the 13th, a complaint about NewJeans was submitted to the Seoul Western Employment and Labor Office. A ministry representative confirmed that they had received the complaint and would proceed with the investigation accordingly.

On the 11th, during a live emergency broadcast, the five members of NewJeans revealed that member Hanni greeted other members in the same agency and a manager, but they ignored her. They went on to request that HYBE and Chairman Bang Si Hyuk bring back former CEO Min Hee Jin, demanding that ADOR be restored to its previous state by September 25.

Fans of NewJeans were outraged, accusing HYBE and ADOR of violating labor laws and submitting workplace harassment complaints to the Ministry of Employment and Labor.

A representative from the ministry’s customer service center stated that as of the 13th, over 100 complaints related to "ADOR" and "NewJeans" had been received.

One NewJeans fan, identified as "A," explained that, as a supporter of the group, they were deeply upset after seeing the video and felt compelled to act. They submitted a formal complaint to the ministry, which has the authority to investigate under labor laws, to uncover the truth behind the allegations of bullying within HYBE.

'A' added, "In a country like South Korea, which leads the K-POP industry, there are hardly any laws to protect the rights of underage idols. I hope this case involving NewJeans will become a meaningful example."

The labor inspector in charge confirmed that the investigation would proceed according to procedure.

Meanwhile, the labor rights group 'Workplace Bullying 119' noted that ignoring Hanni’s greeting could be considered workplace harassment under the labor laws. They further pointed out that NewJeans members could be viewed as employees under labor law since they are under contract with their agency, providing labor and receiving payment for it.