On July 30, CRAXY's official Twitter account and Daum Fancafe released a statement from SAITAINMENT stating that ChaeY was removed from the team due to the company's decision and that the group would continue as four members, leaving the fandom shocked and confused as to why.

Fans were left angered by the abrupt announcement made just a few days after the revelation that the group would embark on a mini tour, starting in San Francisco and ending in Puerto Rico. This news comes just weeks ahead of their highly anticipated performance at KCON. Seeking further clarity on the situation, fans have taken to both the group's official Twitter account and their fan manager Bruce's Twitter handle, posting a flurry of inquiries seeking additional information.

ChaeY, who holds the distinction of being Sai Entertainment's inaugural trainee and the first member of the WishGirls training program, left high school to fully commit herself to her training. The news of her abrupt departure from the group has hit fans hard. Supporters have mobilized on social media, using the hashtag #CRAXYIsFive, demanding a more comprehensive explanation for ChaeY's sudden removal from the group. Concurrently, fans are also sharing their treasured photographs of ChaeY with the group, extending their well wishes, and expressing their unwavering support for the artist in her new chapter as a former member of the group.