I even thought she was a man.

let's analyze their background:

+ that reporter-photographer is good, his entire career has been a great professional, so polite and so gentleman with everyone.

+ while most of sm's managers always are known as rude, narcissists, egocentrics and even LIARS!

It is clear that she must have insulted him with very harsh words, that reporter-photographer who only fulfilled his work in the best way. Being a reporter-photographer is hard work.

I support the reporter-photographer.

Firstly her manager looks like a man so much so that the reporter must have believed that she is a man.

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That male reporter works years as a reporter-photographer and is well known and loved because he has always been very polite, gentleman and professional with everyone, especially with women/girls. If he acted in this way it is obviously that there is a reason, nobody reacts like that if there is no great reason.

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Most SM managers have always been known to be rude and aggressive with fans, photographers and even the press. SM managers can slap you or insult you with very rude words and nobody touches them. Therefore I am sure that her manager must have insulted him (reporter). SM should apologize to him, but He's just a humble reporter-photographer without fandom while she is a sm manager (powerful company), - to whom give the reason?- obviously who has more power and money will be right. Justice and reason are always those who have power.