"To start, we would like to apologize to our international customers for what happened on 17/8 (2017) today. Our official apology was delayed because we were troubled over how to express our apologies. (...)".
It addresses that a former employee manipulated EXO's chinese album sales to count less, this angered fan's who didn't think the apology was good enough. Fan's also pointed out that it shouldn't have taken Hanteo Chart 14 months to apologize.
Hanteo were supposed to count EXO's chinese album sales last year but they didn’t and they never gave a full reason of their sudden change of criteria and today they give a sort of explanation with no actual apology. It's been 14 months lol
Hanteo is so funny tbh. So you gonna act like you apologize after more then a year for your bs just bcs EXO is coming back and they're more powerful than ever and EXO-L are about to destroy the world. So they wanna kiss a**es. You should've just sit and eat your meal back then.
— PixieLoey✨ DON'T MESS UP MY TEMPO (@ElementalEXO)
Hahahahahaha... I can't stop laughing.. Hanteo apologizing to Cexol after 1 year just when EXO is making comeback. That too in mandarin. Cexol is too powerful. Whoa.
the statement goes on to address that,Hanteo does not favor any shops/artists and treats them all equally. The incident occurred due to a mistake by an employee. All purchases made thru lawful platforms will be reflected on Hanteo. Hanteo will continue to work hard to be a fair and trustworthy platform.@qtpiebyunbaek
Wow these companies are scary. How can we trust music chart like Hanteo or Gaon if these kind of people exist in their workplace. Is it possible that they add/subtract numbers on other top groups like BTS, Twice, Wanna1, BP, RV etc.??
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kaavya2 ptsWednesday, October 24, 2018 0
Wednesday, October 24, 2018
this is so not fair to EXO, golden disk awards and seoul music awards and other awards shows count/depend on hanteo charts to present their daesang winners. This means not only did they manipulate but interfered with exo winning some awards due to this reckless mistake. they keep saying don't worry when they keep making mistakes. Hanteo should shut down for a while. Because of this neglegence exo may have lost a chance at winning the daesang prizes in various awards shows :( especially when daesangs rely on irresponsible charts like these :(
Wow these companies are scary. How can we trust music chart like Hanteo or Gaon if these kind of people exist in their workplace. Is it possible that they add/subtract numbers on other top groups like BTS, Twice, Wanna1, BP, RV etc.??