SM Entertainment relayed the bad news to EXO fans through EXO's official board, saying,

The live broadcast on August 4th will air the pre-recording on August 1st, and EXO is also planning to stand on the live broadcast stage. 

Usually, even after the pre-recording, if there is a live stage, there would be fanclub tickets, but starting this week, we have been told that EXO fans will not be admitted as a fanclub for both pre-recordings and live shows. 

This is because even though fans were asked to stop jaywalking and were asked to follow the security and staff orders, dangerous actions such as jaywalking, taking over the streets, and chasing the artists' and causing others to frown upon those who were holding the EXO cheer equipment continued. 

There are already multiple complaints at the public office and at the police station. 

It is not just 'Inkigayo'. Every time at other music shows, EXO fans would not respond to staff instructions during entering, leaving, and recording. Fans also took photos and recorded videos [even though it's not allowed] during recording, and after the recording, fans would jump into the road to wait and run after the car. Even though EXO fans have received many penalties such as being denied access to the recording or having the number limited, we are disappointed because the fans' actions have not changed.

For the fans who are attending other broadcast recordings, not only as the fanclub but also as a regular audience members, if you have come to cheer on EXO, please follow the station's rules. In the future, please follow the staff's instructions no matter what.

We once again ask for the fans' active cooperation, so that we do not have to say this again in the next announcement. Thank you.